3 Ways Salesforce Artificial Intelligence Can Revolutionise How Your Company Operates
As a trusted Salesforce partner and consultancy firm, we at Cloud Industry are being increasingly asked about Salesforce Artificial Intelligence (AI): what is it and is it something that we really need? Let’s take a look at those questions here. What is AI? AI refers to the ability of computers to process information and perform tasks that would normally [...]
5 Ways that Salesforce CPQ software can benefit your business
‘Configure, price, quote’ software – most commonly known as CPQ software – is one of the best tools on the market right now for helping businesses increase their efficiency and develop stronger client relationships. Specifically designed to assist businesses of all sizes, it’s no wonder that CPQ is the talk of the town when it comes to innovative software [...]
Salesforce Winter’19 – Our Top Twelve Features
Just over a month ago, Salesforce hosted its annual Dreamforce event in San Francisco, USA. The cloud-based software giants also used this yearly gathering of customers, partners, employees and stakeholders as an opportunity to launch its long-awaited Winter ’19 Release! With a range of innovative features, the latest version of the Salesforce CRM is certain to help your business [...]
Cloud Industry’s Zoe recognised by Salesforce as a ‘Trailblazer’
Cloud Industry is proud that the hard work, vision and dedication of our consultant, Zoe Lai, has been recognised by Salesforce in its ‘Trailblazer’ series of success stories. Discussing her amazing journey in an interview with Salesforce, Zoe describes how she went from knowing very little about Salesforce just 2 years ago to now being featured as one of [...]
The Road to Successful 1:1 Marketing with Journey Builder in Salesforce Marketing Cloud
As the global leader in customer relationship management, Salesforce Marketing Cloud provides solutions to help you engage with your customers more effectively. Marketing Cloud is a one-stop cloud solution which has simplified the process of staying in contact with your customers in the digital age. Today, we’re putting one of its key features – Journey Builder – under the microscope. [...]
5 Steps to Understanding Salesforce Marketing Cloud
Offering automated marketing to generate better leads, personalise customer journeys and make overall smarter decisions, Salesforce Marketing Cloud could well be the marketing solution that you’ve always needed. Find out why with our 5 Steps to Understanding Salesforce Marketing Cloud. 1. What is Salesforce Marketing Cloud? In simple terms, it’s a one-stop [...]