What is CRM?
Salesforce’s Customer Relationship Management system (commonly known as CRM) is a tool that assists businesses in managing and improving relationships with their customers.
When fully utilized, CRM can bolster all elements of your business including human resources, customer service, and supply chain management.
As a single repository of all customer data, CRM is key to building your business and improving your bottom line. Therefore, many businesses seek out a Salesforce consultant in Australia.
Why Choose Us?
Salesforce is widely regarded as the world’s premier cloud CRM system. As a Salesforce partner in Australia, Cloud Industry takes pride in taking the time to understand all elements of your business. Cloud Industry is leading global cloud solutions in Asia Pacific and we are s Gold Salesforce Consultant Partner that has achieved a satisfaction rating more than 90%. Our professional team members have also been trained in all the relevant areas of the Salesforce CRM system, which is why we are among the leading Salesforce implementation partners in Australia, including such areas as platform development, app building and sales.
This gives us the knowledge and insight to design a CRM system that is 100% bespoke for your business. With discretion and confidentiality guaranteed, we are ready to serve your business for many years to come.
How can Salesforce’s CRM help your business?
Regardless of your anticipated needs, the Salesforce CRM system can undoubtedly be a huge benefit for your business. The 2014 Salesforce.com Customer Relationship Survey highlighted that Salesforce’s CRM system can not only increase your sales by more than 30%, but it can also bolster your sales productivity by more than 40%.
Salesforce’s state of the art CRM system acts as a single platform for holding pertinent client information. With less of an administrative burden, sales staff will soon have more time to focus their attention where it is needed most. Salesforce consultants in Australia work continually at making these systems more wide-ranging and effective, so that this burden decreases more every year. By better targeting the right customers, sales (and in-turn profits) will also increase.
Finally, the intuitive nature of the Salesforce CRM system also allows for more accurate long-term forecasting for your business. Since we have been working as Salesforce consultant in Australia for an extended period of time, we have innate familiarity with the software. With 45% more precision than comparative CRM systems on the market, you’ll soon have the ability to respond to your customers’ needs quickly and accurately. Our clients, especially Australian businesses, will benefit from the extensive support that we offer for our Salesforce systems.