White Ribbon Australia

White Ribbon is Australia’s only national male-led violence prevention campaign and is part of the largest global male-led movement to stop men’s violence against women. Its primary activity focuses on prevention programs as well as advocating for a change in attitudes and practices.

Challenges

• Business process alignments between departments
• Multiple sources of data
• Manual data entry

Solutions

• One solution and system for Workplaces department
• Process mapping and improvements for Workplaces department
• Deployment of a customer portal for Workplaces department

Results

• Fully functional central management system (Data, file) for Workplaces department
• Improved customer interaction and self-service function for Workplaces department
• Reliable customer data in a single point of truth for Workplaces department