As part of Cloud Industry’s continued expansion across the Asia Pacific, we are proud to have recently been awarded the Salesforce implementation contract for Indonesian technology giant Go-Jek. This agreement sees Cloud Industry tasked with delivering a customised Salesforce Service Cloud solution that will empower Go-Jek’s 1,200+ service agents to provide more efficient support services across all four of its businesses operating throughout ASEAN.
Cloud Industry’s capacity to implement large-scale projects promptly and efficiently across Asia Pacific was a key factor in the awarding of this contract. Designed around Salesforce’s world-leading platform, the cloud-based solution will be built and implemented by Cloud Industry within just 4 months. The project will commence with the definition of Go-Jek’s business strategies and continue right through until the system goes live.
Leveraging the Salesforce platform, we hope to offer Go-Jek an additional competitive advantage to support its rapid expansion across the region.